Booking and refund policy

Booking

How booking works

1. Send an enquiry through the form on the retreat page, by email or on WhatsApp.
2. We confirm availability and details in writing.
3. A 20% deposit secures your place, your domestic flights, permits and lodge booking.

Deposit and payment

• Prices are stated in US dollars and cover exactly what is listed under “What the fee includes” on the retreat page.
• The balance is due on arrival, payable in US dollars cash, Nepali rupees or by bank transfer.
• We do not store payment card details. Payments are made in person or through established payment providers.

Confirmation

A booking is confirmed once we have acknowledged it in writing, by email or WhatsApp, and received the deposit. Places are limited and allocated in the order bookings are confirmed.

Changing your booking

If you need to change your dates, tell us as early as you can. The cancellation terms below apply.

Cancellation and refunds

If you cancel

• 30 days or more before departure: 80% is refunded.
• Within 30 days of departure: the fee is non-refundable, unless the retreat itself is cancelled.

If we cancel

If we must cancel the retreat, for example because of insufficient enrolment or circumstances beyond our control, you choose between a full refund of everything paid, including the deposit, or a free transfer to a later date. We are not able to cover travel costs, which is why travel insurance is required.

How refunds are paid

Refunds are returned by the same method the payment was made, within 14 days of the cancellation being confirmed. Bank transfer fees, where they apply, are deducted from the refunded amount.

Insurance

Comprehensive travel and evacuation insurance is mandatory for every guest.

Questions

Write to info@jivanparivartan.com or message us on WhatsApp +977 981 851 4837.